When I make a booking and payment request, is the booking then confirmed?

When we receive your booking request. Staff will firstly check the availability for the requested times and dates in our system. Once all the details are verified we will make sure confirmation is sent to you.

Please allow some time for processing your request. If for some reason we cannot accommodate your request we may offer an alternate solution via direct telephone contact or via email . In the unlikely event that we are unable to satisfy your request we will not confirm and if payment has been made we will submit an immediate refund.