Where will my driver meet me at the airport?
When you arrive at the airport, please turn on your mobile phone.
Your driver’s name and mobile number will be provided to you by text message approximately 24–48 hours prior to your pickup. Please contact your driver directly using the mobile number provided when required.
Brisbane Airport – Domestic
Please collect your luggage and wait near the baggage carousel. Your driver will meet you inside the terminal and assist with your luggage to the vehicle.
Brisbane Airport – International
After clearing Customs and entering the arrivals area, please meet your driver at the left-hand side of The Coffee Club café.
Gold Coast Airport – Domestic
Please collect your luggage and wait near the baggage carousel. Your driver will meet you inside the terminal and assist with your luggage to the vehicle.
Gold Coast Airport – International
After clearing Customs, please meet your driver outside the Customs area.
It is part of our service that your driver meets you inside the terminal and assists with your luggage to the vehicle.
Posted in: Operational Questions